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Privacy Policy

Effective Date: 1 January, 2023
Last Updated: 4 December, 2025

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1. Introduction

Tax Depreciation Wizard (“we”, “us”, “our”) is committed to protecting your privacy and the confidentiality of the personal information you provide to us. This Privacy Policy outlines how we collect, store, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, products, or services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Contact details (email address, phone number, postal address)

  • Company name and ABN (if applicable)

  • Property details and relevant financial data for depreciation purposes

  • Payment details (processed securely via third-party payment providers)

  • Any other information you voluntarily provide through forms, emails, or other communications

We may also collect non-personal information such as browser type, device information, IP address, and usage data through cookies and analytics tools.

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3. Why We Collect Your Information

We collect and store personal information for the following purposes:

  • To provide and manage our tax depreciation services

  • To verify your identity and process your requests

  • To communicate with you about our services, updates, or promotions

  • To maintain accurate business records and comply with legal obligations

  • To improve our website, user experience, and service offerings

We will only collect information that is necessary for these purposes.

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4. How We Collect and Store Information

We collect information through:

  • Online forms and registration pages on our website

  • Email correspondence and phone communication

  • Client documentation provided for tax depreciation reports

  • Cookies and analytics tools when you browse our website

All personal information is securely stored in password-protected systems with restricted access. We use encryption and other industry-standard security measures to protect your data from unauthorised access, misuse, loss, or disclosure.

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5. How We Use and Disclose Information

Your information will only be used for the purposes described above.
We may disclose your personal information to:

  • Our employees and authorised contractors assisting in service delivery

  • Professional advisers (e.g., accountants or auditors)

  • Third-party service providers such as IT support, cloud storage providers, or payment gateways

  • Regulatory authorities if required by law

We will never sell or rent your personal information to third parties.

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6. Access and Correction of Your Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete.

To make a request, please contact us using the details in section 9 below. We will respond within a reasonable timeframe and may require verification of your identity before providing access.

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7. Security of Your Information

We take reasonable steps to protect your personal information through:

  • Secure servers and encrypted databases

  • Regular security monitoring and staff training

  • Access restrictions and confidentiality agreements

While we strive to protect your data, please note that no method of internet transmission or storage is 100% secure. You use our services at your own risk, but we are committed to maintaining robust security measures.

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8. Overseas Disclosure

We may use cloud-based service providers or software systems that store data outside Australia, including in countries such as the United States and Singapore.
Where this occurs, we take reasonable steps to ensure these providers comply with privacy standards equivalent to the Australian Privacy Principles.

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9. Making a Privacy Complaint

If you believe your personal information has been mishandled, you can contact us to lodge a complaint.

Email: info@tdw.net.au
Postal Address: 37/39 Mary Parade, Rydalmere, NSW 2116
Phone: (02) 9633 9233

We will acknowledge your complaint and investigate it promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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10. Use of Cookies

Our website uses cookies to improve user experience, monitor performance, and personalise content. Cookies are small text files stored on your device. You can modify your browser settings to block or delete cookies, but this may limit some website functionality.

We may also use third-party analytics tools such as Google Analytics to collect aggregated, non-identifiable information about website usage.

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11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised date.

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12. Contact Us

For any privacy-related questions, access requests, or complaints, please contact:

Tax Depreciation Wizard
Email: info@tdw.net.au
Phone: (02) 9633 9233
Address: 37/39 Mary Parade, Rydalmere, NSW 2116

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